Smarthome Insteon Reviews: Amazon.com

1 of 2 people found the following review helpful INSTEON 2242-222 Hub
1.0 out of 5 stars NOT WORTH THE PRICE WHEN IT NEEDS TO BE REPLACED WITHIN 5 to 6 years., September 4, 2014
This review is from: INSTEON 2242-222 Hub (Tools & Home Improvement)
Piss poor quality and inflated price. Products from insteon (smarthome) crap out within 5 to 6 years then you need to replace with updated version. NOT WORTH THE PRICE
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0 of 2 people found the following review helpful
1.0 out of 5 stars Not satisfied, May 23, 2014
Verified Purchase(What’s this?)
This review is from: INSTEON 2242-222 Hub (Tools & Home Improvement)
Not working as described, had to return to the old link. Could not log in trough iPhone app or PC. Still issues with old plug in link but will Oder a new one instead of this device
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1 of 1 people found the following review helpful
1.0 out of 5 stars Worthless, May 22, 2014
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This review is from: INSTEON 2242-222 Hub (Tools & Home Improvement)
In spite of two hours on the phone with customer service, I’ve never been able to get my water detectors to synch/talk to this hub. Piece of junk. Great idea in concept (or on the drawing board), but there’s just simply nothing here.
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2 of 2 people found the following review helpful
1.0 out of 5 stars Don’t buy if you have old INSTEON equipment, May 21, 2014
By 
Meyer (Cambridge, MA) – See all my reviews
 
Verified Purchase(What’s this?)
This review is from: INSTEON 2242-222 Hub (Tools & Home Improvement)
My home is networked with old INSTEON switches from more than 5 years ago. I successfully used the old Smartlinc controller for years, but when it was worn out, I decided to try the Hub. The hub is only marginally compatible with old INSTEON devices, and I spent many hours unsuccessfully trying to set everything up. In the end, I bought a used Smartlinc on eBay, and it works far better than the Hub.
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1 of 1 people found the following review helpful
1.0 out of 5 stars Doesn’t Work, April 6, 2014
 
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This review is from: INSTEON 2242-222 Hub (Tools & Home Improvement)
Could not get this and the switches to recognize each other where I wanted them. Worked okay it seems with the lamp module a few feet from the hub.
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4 of 4 people found the following review helpful
1.0 out of 5 stars Stinks, March 20, 2014
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This review is from: INSTEON 2242-222 Hub (Tools & Home Improvement)
Kinda sorta works. Very, very hard to program. I have used X10 for years and since my computer crashed I can no longer find the old X10 ‘upload to the interface” program to download. I have been working for weeks to program my lights and still cannot get my lights to work. Insteon customer service is both useless and clueless. I called the twice (30 min wait each time) about a problem. Talked to 2 different tech, no make that 3, and got 3 different answers. At lest one answer kinda sorta worked. Their downloadable users manual is a joke. As soon as a better light controller comes along this thing is going in the recycle trash.

I am using WEMO for now…..works much, much better. Thankfully I am only working on lighting control. I can’t imagine using Insteon for anything else. That would really be FUBAR.

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1 of 2 people found the following review helpful
1.0 out of 5 stars Very bad product with worse technical support, March 12, 2014
By 
Anne Brenner (Denver, CO USA) – See all my reviews
 
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This review is from: INSTEON 2242-222 Hub (Tools & Home Improvement)
Had a failed 2412N which is no longer available. Replaced it with the Insteon Hub. Android app did not find the Hub on my network. Called technical support and they were able to set it up on their end. Several months later, after a power outage, the Android app stopped working but the Houselinc continued to work so I knew that the modem function of the hub was working. 1 week ago, I spent hours with technical support who determined that I needed a new hub. Several hours later, after full reset, and after new hub sent, the Android app started working. Today, I tried the new hub, and the Android app did not find it, similar to my original problem. Houselinc did not work with the new hub. Again, I spent hours with technical support, and could not get the Android app to work on the old or new hub.
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4 of 5 people found the following review helpful
1.0 out of 5 stars Expected More from Insteon, January 22, 2014
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This review is from: INSTEON 2242-222 Hub (Tools & Home Improvement)
The device works, but is very slow to respond to commands from my iPhone app even through my homes wireless network. At times it is intermittent, or a command may take up to 2 minutes to execute. However, it does work remotely through the Internet and if speed is not an issue, this may work for you. Also, at times it stops working all together and requires a reboot. The GUI could also be designed better too. I hope they will be providing a bios update in the future to fix these problems and issues.
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4 of 5 people found the following review helpful
1.0 out of 5 stars This device is crap.. Stay away, January 20, 2014
 
This review is from: INSTEON 2242-222 Hub (Tools & Home Improvement)
I am very technical and had a very easy time setting up the hub and light switches that worked great for a day on 2. Now they won’t talk to each other. The garage opener took about 3 hours and a lot of trial and error, but I got it working. It also worked half a&$, for a day (off and on). I had to go away over night, and now the hub won’t talk to anything. Don’t waste your money. You will regret it.
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2 of 3 people found the following review helpful
1.0 out of 5 stars Unstable, January 20, 2014
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This review is from: INSTEON 2242-222 Hub (Tools & Home Improvement)
This will cause you to pull you hair out. Total waste of money. Some days it works and some days it doesn’t.

Source: http://www.amazon.com/Insteon-2242-222-INSTEON-Hub/product-reviews/B00AEDTWHK/ref=cm_cr_pr_hist_1?ie=UTF8&filterBy=addOneStar&showViewpoints=0&sortBy=bySubmissionDateDescending

Home Automation Lighting Control

Simply Automated

About UPB Technology

UPB technology provides an inexpensive and reliable solution for residential and commercial powerline communications applications. While other powerline communication technologies exist, none compare to UPB in cost per node, functionality and reliability.

Highly Reliable — The UPB method of communication is 100 ~ 1000 times more reliable than current X-10 technology and 10 ~100 times more reliable than CEBUS or LONWORKS powerline technologies.  UPB is 99.9% reliable versus 70%-80% reliability of X-10.*

UPB transmits farther (over a mile), is less susceptible to powerline noise and capacitive attenuation (signal reduction) than other technologies for three reasons:

Pulse Position Modulation is a highly reliable time based method of sending bits; it narrows the possibility of power line noise affecting communication, unlike X-10 and other carrier modulation technologies.

UPB pulses on the power line are approximately 40 volts; more than five times greater than the 5 to 7 volt signals of X-10.

UPB transmits at low (4 to 40 kHz) frequencies, carrying much more power than higher frequency technologies like X-10 that transmits at 120 kHz.

When put on one phase of a home’s two phase power line, the signals are so strong they go out to the street side transformer and are induced on the opposite phase, returning back to the home.  Since UPB transmits at a low frequency, it does not affect other powerline devices or appliance/loads.

No New Wires – UPB dimmer switches are installed exactly like regular dimmer switches.  They connect to a home’s standard wiring. Since no new or special wiring is required, they work great in retrofit applications too.

Affordable — UPB dimmer switches can be as affordable as high end non-communicating dimmers.  When comparing costs of home upgrades (theater TV, remodeled bath or kitchen) adding lighting automation and control to a room or whole home provides a surprising improvement in quality of life at a comparably low cost.

Simplicity – Adding lighting control can be as simple as plugging in dimming modules or replacing dimming switches Pre-Configured Series. Unlike radio frequency (RF) wireless switches, where reliability is proportional to the number of ‘mess-networked’ switches installed, UPB provides reliability and performance anywhere in the home without the need of repeaters.       

Peer to Peer – No host computer or central controller is necessary for single, point-to-point control or group (lighting scene) control.  UPB is a no-host, peer to peer network.  Interruption of power, or single point controller/repeater failure, will not affect a stand-alone UPB network.

Two Way Communications – Hardware, software and protocol design allows for two-way communication in all products.  Status can be confirmed with polling or automatically transmitted upon local/manual load changes.  

House Separation – Neighbors with UPB will not control each other’s lights.  The UPB addressing scheme allows for 250 systems (houses) on each transformer and 250 devices on each system. It incorporates over 64,000 total addresses compared to 256 for conventional X-10.

Interaction – UPB communication can be used in the presence of all X-10, CEBus, HomePlug or LonWorks compatible equipment with no interference between either. The UPB technology uses a completely different frequency range than any of the wide-band, narrow-band, or spread spectrum technologies. The physical method of UPB communication is entirely different than the modulation-demodulation techniques of all X-10, CEBus, or LonWorks.

Higher Speed – 20 to 40 times the speed of X- 10 in terms of data transmitted. This is equivalent to over ten full commands per second. The average latency of command to action is less than 0.1 second.

 

UPB System Description X-10 to UPB Migration

 

* Reliability is defined as the percentage of transmitter/receiver pairs that correctly operate upon initial installation. The UPB test units are randomly installed in the environment typical of the target market. This market is defined as the single-family residential market in the US, homes with a median size of 2500 Sq, Ft. This environment is defined to be the existing base of homes, without any modifications, which means there should be no “fixing” the electrical system of the residence by adding couplers, repeaters or filtering.


Comments

Smarthome Insteon Reviews: Amazon.com — 3 Comments

  1. My experience. agree 100%. Dead on. been on the bad end of the stick using Inteon too many times. Stay away. Try UPB, technology works, simply automated a god suppler.

  2. For this reason, I say away from Smarthome and Insteon, same companies, do a true disservice to home automation market I love.

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