Frequently Asked Questions - FAQ

Programming Related Questions (Using UPStart Software)

 

1. How do I configure a home using UPB – what is UPStart software?

Simply Automated uses a software program called UPStart. UPStart is available as a free download from the Simply Automated website. See About UPStart UPB for details.

 

2. What should I do when UPStart says my computer interface module is out of date?

Tap the button on the module 5 times, the LED will blink, tap the button 10 times, the LED will blink the opposite color, now tap the button twice. Now reconnect to the interface module.

 

3. I've programmed a button or rocker on a multi-button/rocker dimmer switch controller base (US2-40 or US22-40) to control a scene. I've checked the transmitter and all the receivers, everything is programmed correctly but it doesn't work.  What’s the problem?

Open the options tab in UPStart and make sure that there is a check mark in the “transmit enables” box for the button or rocker you are trying to use for your scene controller.

 

4. I tried to perform a ‘factory reset’ on a dual-circuit multi-button/rocker dimmer controller base (US22-40) but I can’t seem to get it out of setup without cycling power to the unit.  Is there something wrong with my US22-40? 

   No there nothing wrong with your US22-40. In order to take advantage of some feature related to the 2nd channel in the US22-40 the number of taps to get out of setup mode was changed from 2 to 5.  So to perform a factory reset on a US22-40, you would tap 5 times then 10 times then five times again.